Website Support
Whether you need simple website maintenance & technical updates or a reliable developer to contact for WordPress questions, we’ve got you covered with our website maintenance service plans.
Website Maintenance Plans
Website maintenance & management is goes beyond security and uptime. It is critical to keep your site in good health by running periodic audits, updating WordPress core, PHP version and handling new plugin releases. Too often, we see clients go off on their own after a site launch only to neglect these things due to time & work constraints—and their website suffers as a result.
By regularly updating your WordPress site’s theme, plugins, and WP/PHP version, you are mitigating potential security risks, optimizing your site, and showing your customers that you are actively maintaining your online presence. By electing to bring us on for website maintenance, you will have added peace-of-mind that true professionals are watching over and proactively handling your site’s technical and content management needs.
Website Management & Support Made-to-Order
No matter how small or large your company, we have the know-how, eagerness and highly knowledgeable team members to accommodate your website technical support, maintenance and management needs. All Monument Studio website maintenance plans come with base services—such as web hosting, SSL Certificate, Technical Support, CDN, WP/Plugin updates, and more.
We also offer additional, configureable options to help you further optimize or update your site’s design and content. A member from our team will discuss your options with you and—based on your needs—build a custom website maintenance and management plan that will help your marketing team pare down on their digital duties to focus on growing business.
We understand the value of your website, and appreciate that it is an investment that you expect will help your business grow. For this reason, we will handle your website maintenance & support requests in a timely manner, with the utmost care and precision.
Web Support FAQs, Answered
How much does website support & maintenance cost?
We build website support & maintenance plans specifically for each client, based on your needs. Plans start at $119 per month and go up to $599+ per month.
What happens if my website goes down?
We very rarely experience our client’s sites going down, as we take precautions to properly update site technologies on a staging site, and push updates to the live site only after performing testing.
In the rare case your website does crash, we will be immediately notified by our dedicated web hosting team at Flywheel. At which point, we will work with them to get your site back online in lightning speed!
What comes with my website service plan?
We build custom website service plans, based on your needs. Some of the items we include on just about every plan are detailed below:
- Website hosting on Flywheel
- Free Website Migration
- Free SSL Certificate for Secure, HTTPS Connection
- Automated Daily Backups
- Staging Environment
- Server Optimized with Advanced Caching
- Fastly CDN for faster loading
- Scheduled Security Patching
- Monthly WordPress Plug-ins Audit & Updates
- Monthly WordPress Themes Audit & Updates
For higher-tier plans, here are some of the items that are typically included:
- Performance Optimization
- Monthly SEMrush Technical SEO Audit
- SEO Technical Health Score updates
- Monthly Service Retainer Hours for Design & Development (unused hours do not rollover to next month)
For additional web support & maintenance services, please contact us.
Does hosting come with a website support plan?
Yes, when you sign up for a Monument Studio website support & maintenance contract, you will receive industry-leading WordPress hosting on Flywheel.
Is additional website design & development included?
Additional website design and development hours are not included by default. We offer service retainer hours as an add-on, based on your needs.